River Valley Hosting & Web Design makes every effort to maintain constant up-time with our web servers and to resolve any issues that arise as quickly as possible. If you are experiencing problems with your web hosting account and/or website, please follow the steps below in order.
Search through our FAQs and Technical Support Blog to quickly find answers to common pre-sales, web hosting and web design questions. Please be sure that you have read these thoroughly before proceeding on to the next step.
Most of the functions within cPanel are now explained, step-by-step in RVHWD’s Video Tutorials. Everything from setting up email accounts to adding sub-domains and add-on domains and just about everything in between! Check them out as most of your answers may already have an easy-to-follow guide already set up.
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You may Contact Technical Support via our secure contact form. Please leave a detailed message as to what problems as well as contact information. RVHWD will return your message with a follow-up email requesting additional information about the issue you are experiencing along with screen shots or exact copies of any error messages you may be receiving.