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eMail FAQs

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eMail FAQs

questionQ. How do I create one or more email accounts?
A. To create an email account, log into your control panel and click add/remove email accounts.  You will be limited by the web hosting package that you have selected for the number of total email accounts that you may create.

Q. Can I use a third-party program or my smart phone to get my email?
A. Yes you may use any program such as Outlook, Outlook Express, Thunderbird or your smart phone to obtain your email, but you will need to follow the instructions of those programs in order to set it up.

Q. What do I put for both incoming and outgoing mail server?
A. For both incoming and outgoing mail server, enter:

Q. Where do I go to check my emails using my browser?
A. You may access it by typing the following in your browser address bar:  You may also access your email by logging into your cPanel and selecting the “Read Mail” icon or link.

Please Note: Some Internet Service Providers (ISPs) do not allow e-mail to be sent using Port 25 or 26.  If you are able to receive e-mail, but unable to send on either Port 25 or 26, you will have to use your ISP’s SMTP server to solve the problem.  For example, check out this article on Comcast email issues.

Q. How can I setup Webmail to go directly to Horde, Neomail or Squirrel Mail?
A. Log into the one you prefer to use, after doing so copy the entire URL from your address bar.  You will not need to log into your cPanel and create a sub-domain to go to the address you just copied.

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